Best Maintenance Packages for Mercedes Benz Car Owners in India

Buying a brand new luxury car is a dream come true for most people. However, it has been seen somewhat as a foolish decision in the past. High maintenance costs and very expensive spare parts can become a money pit in the long run. Also, most luxury cars come with big displacement engines, meaning fuel economy is a concern especially given the rising fuel prices. However, these concepts are seeing a turnaround over recent years.

 Take Mercedes-Benz for example, the three-pointed star is synonymous with luxury, comfort, performance and technology. When you buy a Mercedes, you represent what the brand stands for. Owning one has been historically expensive, but not anymore.

 The German automaker has been putting conscious effort in making the ownership experience of a Mercedes as stress-free as it can. To give the best value-for-money to the customer, the brand has started bundling multiple after sales services in maintenance packs. Instead of paying for each service separately, the bundled pack is much more cost effective for you. Let us take you through the different maintenance packs Mercedes offers currently.

 Star Ease Maintenance Packages

We need to talk from the point of view of a customer. Therefore, each package spoken about here needs to be addressed to him. The content should communicate in that manner.

 

One of the biggest concerns when buying a new luxury car is the expensive after sales servicing costs that you will incur. To help you out, you can avail the Star Ease package. It is a service that is designed to provide you a definite maintenance cost based on the model, contract period, and mileage. Furthermore , you also get shorter waiting periods, quicker processing, and priority handling.

The Star Ease maintenance plan’s Flexi plan feature allows you to choose from 9 different packages as per your requirements. There’s also the Long Term plan that provides coverage from 2 years to 10 years, My Choice plan which you can choose as per your need, and an Unlimited plan that offers a no mileage restriction.

You can also opt in for two add-on packs to your Star Ease maintenance package - Compact and Compact Plus. The former adds more features like on board electronics check via XENTRY, an advanced diagnostic tool, replacement of all fluids like engine oil and transmission oil, and replacement of all filters such as the oil filter and air filter.

The Compact Plus Package includes all of the above and replacement of both front and rear brake discs/pads, wiper blade replacement, and wheel alignment and balancing.

Advance Assurance Program

When you buy your new Mercedes, you already get a 3-year warranty period as standard. However, there’s also an extended warranty program that makes sure the shimmer of your Mercedes is maintained and assures you peace of mind. It kicks in the moment your standard 3-year warranty comes to an end. You can purchase the package on a yearly basis for a maximum of 6 years which also adds a number of services and privileges for a worry-free time.

With the Advance Assurance Program you get priority handling and express claim processing, no unexpected expenses in the 4th year, unlimited mileage coverage, and a transferable program that enhances your car’s resale value. You can buy the package can within 3 years and is honoured at all Mercedes-Benz dealers across India.

Certified Assured Program

If you are worried about unexpected expenses cropping up after your Mercedes car’s standard warranty period, then you can avail the Certified Assured Program. Unlike the Advance Assurance package, this is a new break-in package that you can purchase once the 3-year warranty expires, provided some terms and conditions are met.

The Certified Assured Program warranty program will cover your car for the 4th and 5th year. It offers features like unexpected repair cost cover, genuine spare parts used, zero payment during repairs, fully transferable during resale, and is available across the country.

There are two types of Certified Assurance programs you can purchase - Comprehensive warranty and Engine and Transmission warranty. The former can be purchased with Gold Assurance that provides 6 months/10,000 kms, or Platinum Assurance that offers a 12 months/20,000 kms period.

The other is similar to the Comprehensive plan in terms of time or mileage, with the only difference being that it only covers the engine and transmission.

Mobilio On-Road Assistance

You never know what may happen when you’re on the road. An unfortunate accident can leave you stranded roadside and in need of help. Which is why Mercedes Mobilio is designed to make sure this isn’t the case. There are two packages you can opt for - Mobilio Lite and Mobilio Plus.

Mobilio Lite

Mobilo Lite is a 24x7 On-Road Assistance service applicable for a year on completion of service of your car by an authorized Mercedes Benz dealership. This service helps within 50km from the nearest Mercedes-Benz dealership. In case of a break-down, assistance will be provided by our trained technician to ensure you always stay on the move.

Mobilio Plus

If you want even something more stress-free, Mobilio Plus is for you. It is a dedicated round-the-clock on-road assistance service that you can avail across 900 locations in India. You can have this package for a period of upto 8 years, the first 3 years being free. It provides you with comprehensive break-down assistance services that include vehicle towing, taxi service, a replacement vehicle, and more.